Improve your trust score

How to improve your certification

Your Trust Badge reflects a set of security, privacy and reputation checks we run on your site. Every one you improve raises your score and gives visitors another reason to buy with confidence. Open a domain report in your dashboard for a personalised list, or use the guides below.

See how your domain is doing in your dashboard under Domains, then open the report for step-by-step recommendations.

01

How your certification works

We check your domain regularly and grade a number of independent signals. Some are automatic security and reputation checks that run on every plan; others (malware scanning and human business verification) are part of Trust+. Your badge shows the checks that pass, and the report in your dashboard shows exactly where you can improve.

Recommendations are prioritised: Action needed means something is actively hurting trust, Recommended is a meaningful improvement, and Optional is extra polish that earns a little more.

02

Where to start

If you are not sure where to begin, this order gives the best return:

  1. Fix anything marked Action needed first (for example a blocklisted domain or an SSL problem).
  2. Add SPF and DMARC and a linked privacy policy, high-impact and quick.
  3. Add the missing security headers.
  4. Finish with the optional extras: security.txt, DNSSEC and CAA.

Stuck or not sure how to apply this to your setup? Email [email protected] and a human will help you through it.